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Lesson 14: Solving Network Problems

Chapter 13 and 14

 


Lesson Objectives:

After reading the chapter and completing the exercises, the students should be able to:
• Discuss the benefits of network management and planning
• Understand the necessity for networking standards, policies and procedures, and documentation
• Troubleshoot the network following a structured approach
• Discuss the types of specialized equipment and other resources that are available for troubleshooting


Key Terms


baseline
cable tester
digital voltmeter (DVM)
management information base (MIB)
Microsoft Developer's Network (MSDN)
Microsoft Knowledge Base
Microsoft Technical Information Network (TechNet)
network monitor
oscilloscope
pre-emptive troubleshooting
protocol analyzer
short (a.k.a. short circuit)
software agent
structured troubleshooting approach
time-domain reflectometer (TDR)
trouble avoidance (also called pre-emptive troubleshooting)
troubleshooting
volt-ohm meter (VOM)

daemon
firewall
home page
HyperText Markup Language (HTML)
HyperText Transfer Protocol (HTTP)
Internet browser
Internet Service Provider (ISP)
network news
Network News Transfer Protocol (NNTP)
newsgroup
proxy server
scroll rate
search engine
Telnet daemon (telnetd)
Uniform Resource Locator (URL)
USENET

 


Links

Webopedia -WAN

WAN - Wide Area Network (Lots of good links from this site.

 

Site Developed and Maintained by
Marc D. Miller, Ph.D.

Last Updated: December 3, 2002