When is the Financial Aid Office open?
The Financial Aid Office is open from 8:00 a.m. until 6:00 p.m. on
Mondays and Tuesdays and from 8:00 a.m. until 4:30 p.m. on Wednesdays,
Thursdays and Fridays. During the summer semester, we are usually
open from 8:00 a.m. until 4:30 p.m. Monday through Friday (our office is closed to walk-in traffic on Wednesdays to expedite fall semester processing, also known as Processing Wednesdays) unless otherwise
Where is the Financial Aid Office located?
We are located on the second floor of Payne Hall (above the Registrar’s
Where should I park when visiting the Financial Aid Office?
Please note that there is no parking in front of Payne Hall. We recommend
that visitors park in one of the lots behind Fanning Hall or the Fine
Arts Center or in the small lot beside Rains Hall. Visitors should
park in designated “Visitor Parking” areas.
Why is it when I try calling your office, it’s difficult
to get through sometimes?
Our office handles hundreds of phone calls per week during peak times
(like registration) making it very difficult to get through. We recommend
that you try to find the information you are looking for on our website
or on ELROY. You may also try other means, like visiting the office
in person or sending us an email.
When is the financial aid deadline and what does it mean?
The financial aid deadlines vary by term. The fall deadline is March
1st. The spring deadline is October 1st. The summer deadline is March
1st. The FAO must receive your ISIR (processed FAFSA) from the Federal
Processor as well as any other required documents (i.e. verification
paperwork, C-Flag documentation, etc.) by the deadline. In other words,
your financial aid file must be complete by the published deadline.
Meeting this deadline ensures that your file should be processed prior
to the published fee payment deadline for the semester you are applying.
Can I receive financial aid for the summer semester?
Yes. It is likely that you can receive financial aid for the summer
semester. If you did not attend school full-time during the fall and
spring semesters and are a Federal Pell Grant recipient, you may have
Pell monies remaining for the summer semester. You should contact
our office to inform us that you will be attending during the summer.
We will add your name to a list and assess your remaining eligibility.
As for Direct loans, if you did not borrow the annual maximum for
your grade level over the course of fall and spring semesters, you
may also be eligible for additional funds for summer. You may apply
by submitting a Direct Loan Request Form. If you wish to be reviewed
for the HOPE Scholarship and are not a current recipient at Augusta State, please complete and submit a HOPE Scholarship Request form.
If you have questions regarding other types of aid, please contact
What happens to my financial aid eligibility if I withdraw
from all of my classes?
If you receive financial aid and withdraw from all of your classes,
it is possible that some of your aid must be returned to the appropriate
federal program and/or you may owe a refund to the U.S. Department
of Education (ED). This applies to students who withdraw prior to
completing 60% of a term. The ASU Business Office (Student Accounts
Division) performs return of funds calculations. These calculations
are based on the percentage of earned aid using a Federal Return of
Title IV funds formula established by ED. Student Accounts notifies
the FAO of the amounts of monies that must be returned. The FAO will
notify you if you owe monies to ED.