Welcome

As a result of the GRU consolidation, the Information Technology Services personnel for Georgia Health Sciences University and Augusta State University have united into one Information Technology group. We are maintaining our offices at the Health Sciences campus and the Summerville campus, and will continue to support both campuses through our Service Desk and Support staff.

On the Health Sciences campus, the Service Desk is located on the first floor of the Greenblatt Library in Room 148. On the Summerville campus, the Service Desk is located on the first floor of University Hall. We provide assistance for guests, students, staff, and faculty using any of the campus computing resources. Our Service Desk team responds to general computer questions and problems relating to software and hardware. Our Support team assists with other services such as consulting on purchases of computers and related equipment, installing software and hardware, and transporting or relocating computers and related equipment.

∗ Please be aware that the availability of technical support personnel after 5:00pm on Monday through Thursday and on weekends, as noted above, is entirely dependent on the availability of student assistants to provide support services during these times.

Guest Network Access

We are happy to provide our guests with access to the ASU wireless network (WAASU) and networked computers in our computer labs.

Official guests can gain access to the ASU wireless network by calling (706) 737–1676 or (706) 737–1482 and asking for the guest username and password. This password is changed daily, so if you are visiting for more than one day, you will have to call each day to get the new password.

Groups who are planning an official visit to ASU can request that access to a lab, or labs, be available during their visit. Accounts and passwords for accessing lab computers will be provided at the time of the visit. Please contact the Help Desk at (706) 737–1482 for more information.