About Information Technology Services
Welcome from the Director
The Office of Information Technology Services (ITS) is the primary provider of information technology for Augusta State University and is staffed by a combination of full–time and part–time professionals and student assistants that allow us to provide a wide range of services. Our goal is to support the mission of ASU by providing technological leadership and service for the campus while focusing on customer service for our constituent groups – our guests, our students, our staff, and our faculty.
Some of the services we provide include web accounts for the development of departmental and personal web sites, support for eight general purpose computer labs two of which are accessible 24 hours a day, help desk support for the campus, and administrative support for applications such as Banner and Peoplesoft.
The campus network, JagNET, connects all of the administrative and classroom buildings via fiber optic cabling and provides access for over 1900 workstations and 50+ file servers.
Chip Matson
Director of Information Technology Services/CIO
Our Mission Statement
Information Technology Services supports the educational mission of the University by providing technical expertise in the maintenance and delivery of a wide range of electronic information technologies for guests, students, staff, and faculty. The department also provides campus–wide leadership in planning, evaluating and building the human resources and the physical network infrastructure in support of current and future academic and administrative systems. These departmental efforts help to improve the link between the campus and the world community of scholarships. In the pursuit of its mission, the department is dedicated to providing timely, accurate, and courteous service to its many clients.
Organization
Information Technology Services consists of many departments. Each of these departments helps play an integral role in the success of the services ITS provides to everyone at Augusta State University.
Chip Matson  Director of Information Technology Services/CIO |
| Maureen Akins Assistant Director for Instructional Services |
| Steve Duckworth Assistant Director for Network Services |
| Bill English Assistant Director for Programming & Systems Support |
| Damon Armour Assistant Director for Information Security/CISO |
| Janice Deloach Assistant Director for Support Services |
View the ITS Organization Chart 
to meet more of our staff.
Employment Opportunities
Thank you for your interest in working with us. Please refer to the Office of Human Resources if you are seeking full–time employment. For availability of Student Assistant positions (part–time opportunities for students), visit the Student Employment page of the Financial Aid Office and please feel free to stop by our office on the first floor of University Hall, Room 127, to complete an application.
