1. Your Internet Service Provider: Augusta State University Information Technology Services is your ISP provider.

2. Network Card Requirement: Your computer needs an Ethernet network card (10 BaseT or 10/100 BaseT) with an RJ45 connection. An RJ45 connection looks similar to a regular phone jack except it is larger.

3. RESNET Getting Started Packet : You are provided with a network cable, desktop management tools (Anti-virus, anti-spyware, popup blocker, and toolbar software), and instructions.

4. Activate network port: The network port in your room will be activated when you notify us that you have moved in.

• Contact the ITS Help Desk - 706-737-1482 (Monday - Friday 8:00AM - 4:30PM) to request your port activation. Your port will be activated within 24 hours. Go to the Club House office (or stop by ITS on campus at University Hall Room 130) and pick up your RESNET Getting Connected packet.

5. Connecting the network cable

• Turn your computer off.
• Plug one end of the network cable into the network port on your computer.
• Connect the other end to the network jack on the wall. The network jack will have an orange dot by it.
• Turn your computer on.

6. Configure Network settings : Configure your Network Connection settings on your device to obtain the IP address and DNS server address automatically (using DHCP services).

7. Connect to the Internet: Open your internet browser. You are now "on the internet".

• Surf the web.
• Use FTP to access your JagNET account (Refer to the JagNET brochure or go online at http://www.aug.edu/its for details on how to find your login name & password). You MUST authenticate your JagNET account from a lab computer (on campus or at University Village ) before you can access your JagNET web folder from your personal computer in your room.
• Access Campus Pipeline.

8. Desktop protection tools: We strongly recommend that you install McAfee antivirus software, Google toolbar, and an anti spyware utility. These tools are available in your packet. Keep these tools up to date as they will help protect your computer from viruses and other intrusive programs. Keep your operating system up to date with critical patches. This is true for Windows updates and Apple OS updates.

9. Additional Assistance: If you have problems or questions:

• Go on line to the ITS web site (http://www.aug.edu/its)
• Call the Help Desk at 706-737-1676 - Monday - Friday 8AM - 4:30PM

1. Insert the CD - Desktop Mgt Tool you received in your RESNET Getting Connected packet.
2. Drag the Desktop Mgt Tool folder to your desktop.

Keep your virus protection up to date. Your software should be set to Automatically Update (Auto Update) everyday. Be sure to check this as new viruses are being discovered daily.

To install your copy of McAfee Virus protection for Windows

1. Make sure you have a current backup of your data and reboot your computer.
2. Uninstall other virus protection software that may be installed on your computer.
3. Close all applications.
4. Open the Desktop Mgt Tools folder.
5. Open the McAfee Windows folder and double click the setup.exe file
6. Follow the on screen instructions.

To install your copy of McAfee Virus protection for Apple OS (Virex)

1. Make sure you have a current backup of your data and reboot your computer.
2. Uninstall other virus protection software that may be installed on your computer.
3. Close all applications before you install.
4. Open the Desktop Mgt Tools folder.
5. Drag the Virex72.gz file to your desktop and click to expand the folder.
6. Click the Virex72.pkg folder to install. Follow the on screen instructions.    

1. Open Microsoft Internet Explorer.
2. Open the Desktop Mgt Tools folder.
3. Double click the GoogleToolbarInstaller.exe file
4. Review the Toolbar Terms of Use, and click "Agree."
5. Continue with the remainder of the installation screens. When the installation completes, the Toolbar should appear at the top of your Internet Explorer screen.
6. For more information on the Google toolbar, visit http://toolbar.google.com
   

Spybot - Search & Destroy can detect and remove spyware of different kinds from your computer. If you see new toolbars in your Internet Explorer that you didn't intentionally install, if your browser crashes, or if you browser start page has changed without your knowing, you most probably have spyware. But even if you don't see anything, you may be infected, because more and more spyware is emerging that is silently tracking your surfing behaviour to create a marketing profile of you that will be sold to advertisement companies . . . ) {Taken from http://www.safer-networking.org/en/spybotsd/index.html }

1. Make sure you have a current backup of your data.
2. Reboot your computer so you have a "fresh boot".
3. Close all applications before you install.
4. Open the Desktop Mgt Tools folder.
5. Double click the spybotsd14.exe file and follow the on screen instructions.

The ITS Help Desk is ready to assist with your questions. Call us at 706-737-1676 or stop by our office located in University Hall Room 130.

You should review the policies and procedures governing the use of technology resources. These include, but not limited to the following. These documents are accessible on the WEB at: http://www.aug.edu/its

• RESNET Acceptable Use Policy
• Student JagNET Account Policies and Procedures
• Augusta State University Security Agreement.
• Computer Usage and Network Policy
• ASU Email Policy