Location and Phone Number

 

The office of Instructional Services is located within University Hall within the Information Technology Services suite, room 127.

The telephone number is 706-737-1484.

Note: If you are experiencing a problem with, or have a question about, your computer or software, it is recommended that you contact the HelpDesk at 706-737-1482 .

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What We Do

 

The Office of Instructional Services was created to assist faculty with the use of instructional technology. This assistance takes many forms and is still evolving.

Educating and Training:

Faculty need to know what technology choices currently exist and how to make use of that technology. Because scheduling can be horrendous to gather faculty into a classroom for training, most "training" is done using a mentoring approach based upon your requests.

We meet with you for initial training and then assist you until you have reached the level of confidence that you desire.

Listening:

What do faculty need that they don't have or would like to have? Is technology creating barriers that need to be reduced or eliminated? What would help best?

CRITICAL: This role cannot be successful without faculty who are willing to express to us what they are doing in the classroom and what they would like to do in the classroom, whether that classroom is held inside a particular building or if the "classroom" is a distance education "classroom".

Advocating:

Instructional Services acts as an advisor on academic computing within the Information Technology Services department to help inform decisions and future planning.

Representing:

The office of Instructional Services represents faculty on a variety of statewide and local efforts, including the Regents Advisory Committee for Distance Education, GeorgiaVIEW Vista administration, iTunes University administration, and as a local technical representative for academic endeavors.

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What faculty can do for us

 

Our greatest need is information from you.

Typically we find out needs as we respond to HelpDesk calls, install equipment in your offices, or speak with you at meetings and gatherings.

It would be wonderful if you would talk with us about the way you are teaching your classes. You don't have to wait for any of the times above. You can drop an email or "chat" with us at any time.

Are you taking a new teaching approach? Are you changing textbooks and looking at the computer-based materials they provide? Are you trying to use assessment techniques other than the traditional tests?

Are you frustrated about anything related to technology? Are you trying to reach students with a key point and they don't "get it"? Do your students need to spend more time studying something than you have time to go over it in class?

Is there some way we can assist you better? Or is there something we are doing, or have done, that is adversely affecting you.

The more you communicate with us, the better we can serve you.

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