About Instructional Services
Instructional Services serves Information Technology Services and the University by providing support, in conjunction with the other branches of Information Technology Services, for the endeavors of the University, especially those with an emphasis on instructional technology–related efforts. This includes, but is not limited to, the following:
- Consulting with faculty to select appropriate technologies to suit the teaching objectives
- Providing training on the concepts and usage of instructional technologies
- Providing leadership, training, and administration for learning and learning–related systems
- Acting as a voice for faculty and students during internal IT discussions
- Evaluating upcoming technological trends in academic computing
- Serving as a conduit for information on learning technology efforts within the campus, the University System, and beyond
The Office of Instructional Services exists to assist faculty with the use of technology in the instructional process. We mentor faculty, instruct classes, act as a conduit for communication with other ITS areas and with our University System of Georgia Information Technology counterparts. In addition, we represent ASU on several state–level initiatives, including the Regent's Advisory Council for Distance Education. Contact with faculty is critical for forming directions for the campus. Please contact us with questions, mentoring requests, and to keep us informed of your projects involving technology.
The Office of Instructional Services is located in University Hall, in Room 127, within the Information Technology Services suite. Our telephone number is (706) 737–1484.
What We Do
The Office of Instructional Services was created to assist faculty with the use of instructional technology. This assistance takes many forms and is still evolving.
Educating and Training
Faculty need to know what technology choices currently exist and how to make use of that technology. Because scheduling can be horrendous to gather faculty into a classroom for training, most "training" is done using a mentoring approach based upon your requests. We meet with you for initial training and then assist you until you have reached the level of confidence that you desire.
What do faculty need that they don't have or would like to have? Is technology creating barriers that need to be reduced or eliminated? What would help best?
This role cannot be successful without faculty who are willing to express to us what they are doing in the classroom and what they would like to do in the classroom, whether that classroom is held inside a particular building or if the "classroom" is a distance education "classroom."
Instructional Services acts as an advisor on academic computing within the Information Technology Services department to help inform decisions and future planning.
The office of Instructional Services represents faculty on a variety of statewide and local efforts, including the Regents Advisory Committee for Distance Education, Desire2Learn administration, iTunes University administration, and as a local technical representative for academic endeavors.
What Faculty Can Do For Us
Our greatest need is information from you.
Typically, we find out needs as we respond to Help Desk calls, install equipment in your offices, or speak with you at meetings and gatherings. It would be wonderful if you would talk with us about the way you are teaching your classes. You do not have to wait for our regular office hours. You can drop an email or "chat" with us at any time.
Are you taking a new teaching approach? Are you changing textbooks and looking at the computer–based materials they provide? Are you trying to use assessment techniques other than the traditional tests? Are you trying to reach students with a key point and they don't "get it"? Do your students need to spend more time studying something than you have time to go over it in class?
Are you frustrated about anything related to technology? Is there some way we can assist you better? Or is there something we are doing, or have done, that is adversely affecting you?
The more you communicate with us, the better we can serve you.