Wireless Access

Welcome to WAASU (Wah–Zoo) – Wireless Access at ASU!

Wireless provides network access to the World Wide Web from a variety of locations on campus without a cable physically connected from the wall to your PC. Imagine eating lunch outside of Washington Hall while reading email or getting caught up with your class notes via MyASU.

Standard Wireless Service is available to all ASU faculty, staff, currently enrolled students, and current members of the ASU Alumni Association.

• Before you use your account on a wireless device, you MUST first activate it by logging on one time to an ASU lab computer or your office computer. Then you can access WAASU.
• There is no additional software to install.
• When you open your internet browser you are prompted to logon to WAASU using your JagNET ID and password.
• You can access the web with this service.
• Instant Messenger services are available (FTP not included).

You can connect to WAASU where ever there is a wireless cloud. A cloud is an area covered by the wireless network. Reception within the clouds will vary. Some areas have an excellent signal while others areas are low.

• Allgood Hall – Full Coverage
• Christenberry Field House & Golf House – Full Coverage
• Fine Arts Center – Full Coverage
• Galloway Hall – Full Coverage
• The Grove
• Reese Library – Full Coverage
• Science Hall – Full Coverage
• Student Center – Full Coverage, including patio
• University Hall – Full Coverage

• A personal laptop computer or other portable device with an 802.11b–compatible wireless Ethernet card installed. Many new laptop computers have integrated wireless – otherwise you may need to purchase a wireless card. Prices for wireless cards vary and can be purchased from many local or Internet computer stores. Both Netgear and Linksys offer network cards that are reasonably priced, easy to install, and are available at many local stores.
• An Internet browser (such as Internet Explorer, Netscape, Mozilla, etc.) installed on your computer.
  NOTE: The Windows laptop computers available for checkout from ITS (for faculty, staff and students) are wireless ready.

The only differences between both of these wireless connections are login authentication and encryption.
WAASU is an open wireless connection and requires authentication each time it is accessed. It does not offer any encryption to safeguard the information you share while you browse the Internet.
WAASU (Secure) is a secure wireless connection. It provides security for your Internet browsing experience using modern encryption standards (specifically WPA–AES) to safeguard your information. This connection also provides an authentication system that does not require you to enter credentials each time you connect to the Internet.

1. Your laptop or other device will need an 802.11b–compatible wireless Ethernet adapter installed.
2. Open up a Web browser (such as Internet Explorer, Netscape, Mozilla, etc.).
3. You should be redirected automatically to the WAASU Authentication login screen. If you are not, you may not be within a wireless coverage area.
4. Enter your ID and password.
   • If you are faculty, staff, or a currently enrolled student, use your idividual JagNET ID and password.
   • If you are a guest, enter your Guest ID and password.
   • If you are a current member of the ASU Alumni Association:
     You can ask for access to the wireless network in person at the following locations: ITS Student & Faculty/Staff Help Desks, Reese Library Circulation & Reference Desks, and the Development & Alumni Relations Office.
     When asking to use the account, alumni must present their current Alumni Association card. This card will either be the current paper card stating they are a member for the year or the newer JagCards that are being created for Alumni and have been validated with the current year after the member has paid their dues.

To set up WAASU Secure on Windows 7, click here for instructions.

To set up WAASU Secure on Windows XP, click here for instructions.

To set up WAASU Secure on any other operating system, please contact the Help Desk.

GHSU personnel will be able to get the password from their work team members or by presenting their current GHSU picture ID card to the ITS Help Desk. GHSU students will be able to get the password by going to the ITS Help Desk or Library Circulation Desk and presenting their current GHSU picture ID card.

WAASU is available to guests on campus attending a sponsored event if the sponsor previously coordinated their group access to WAASU.

When you activate your Internet browser you are prompted to logon. Your login ID and password will be supplied to you by your event sponsor. No additional software is necessary to install on your computer, and you can access the web with this service.

If you are a guest and need access to the Internet but do not have a login ID and password, please contact the contact the Help Desk.

1. Confirm you are in a wireless cloud. If you are not under a cloud, find a cloud location and check your connection again. Refer to "Where are the WAASU clouds?" above to locate WAASU clouds. If you are in a WAASU cloud, continue troubleshooting.
2. Check your wireless card settings. From "Control Panel | Network Connections" review the following information:
   • Disable other network connections such as LAN or Bridge. (This may not always be necessary, but for some computers it will make a difference.)
   • Confirm your wireless card is enabled. If disabled, enable the card.
   • Right click on the wireless card and choose "Properties." From the General tab select "Internet Protocol (TCP/IP)" and click "Properties." Click "Obtain an IP address automatically" and click "Obtain DNS server address automatically." Click OK.
   • If there is a RED X on your Wireless Network Connection, right click on the wireless card and choose "View available wireless networks." The Wireless Network Connection box will display showing WAASU as an available network. Click the box "Allow me to connect to the selected wireless network even though it is not secure." Click CONNECT. You should now see your Wireless LAN connection in the lower right hand Task Bar.
3. If you still are not connecting and you are using Internet Explorer confirm the proxy settings. From the Internet Explorer menu bar select "Tools | Internet Options." Click the "Connections" tab and click "LAN SETTINGS." Make sure the "Use a proxy server" box is unchecked.
4. If you continue to have problems, contact the Help Desk for assistance.