Service Evaluation Results - Spring 2006

Overall, how satisfied were you with the resources and service you received from the department? Overall, how helpful was the Media Services staff member who worked with you? To what extent did the service exceed expectations? To what extent did the Media Services staff member provide a comprhensive explanation or rendering service? How effective was the Media Services staff member in understanding your request? How effective was the Media Services staff member in communicating to you your options? How prompt was Media Services response to your original verbal or written request for services? How courteous was the Media Services staff member? Does Media Services provide good access to non-print holdings? Overall how satisfied were you with the ease in which you were able to acquire audiovisual equipment? How well did the audiovisual equipment you requested meet your academic classroom needs?

Comments or Suggestions: Very knowledgable staff, very courteous The MS team is really great. Especially the short guy with the dark, curly hair. Excellent service. Friendly and knowledgable staff. Felt very well taken care of. Great department. Thanks for the help! Lifesavers! I believe the fees for DVD's and VHS should be different than other media and vary by quantity.