Service Evaluation Results - FY01

Overall, how satisfied were you with the resources and service you received from the department? Overall, how helpful was the Media Services staff member who worked with you? To what extent did the service exceed expectations? To what extent did the Media Services staff member provide a comprhensive explanation or rendering service? How effective was the Media Services staff member in understanding your request? How effective was the Media Services staff member in communicating to you your options? How prompt was Media Services response to your original verbal or written request for services? How courteous was the Media Services staff member? Does Media Services provide good access to non-print holdings? Overall how satisfied were you with the ease in which you were able to acquire audiovisual equipment? How well did the audiovisual equipment you requested meet your academic classroom needs?

Comments or Suggestions: Excellent Job Always very courteous and helpful. Thanks Thank You Very good work. The staff was, as always, very helpful Third time using Media Services. Each time service was excellent More videotapes and DVDs for checkout Media Services is Awesome!