Physical Plant Service Evaluation Survey
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Physical Plant is dedicated to providing our customers with timely, high quality service. This feedback will help us reinforce our employees' performance, or it will help us identify areas for improvement. To help us evaluate, and monitor how we are doing, we ask that you please take the time to complete this confidential survey. We are interested in your
comments regarding our services. Feel free to complete this form after every contact with our office. There is a place at the bottom of the form for
your email address
if you choose to identify yourself, however, your
email address is not required for the survey to be valid.
The data
will be viewed weekly and the results will be used to record quality of
service, and identify new service goals and emerging
needs.
Thank you for your time and comments.
Dave Freeman, Assistant
Director of Physical Plant
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1. Date of work request and work order number for service.
Month, date and year
Work Order #
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2. Which Physical Plant Service are
you evaluating?
Events/Setups
Electricall
HVAC
Bldg. Maint.
Grounds
Automotive
Bldg. Services
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| 3. Overall, how helpful was
the Physical Plant service member who worked with you? |
| 1 - Lowest |
2 |
3 |
4 |
5 - Highest |
|
| 4. To what extent did the service meet your expectations? |
| 1 - Lowest |
2 |
3 |
4 |
5 - Highest |
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5. How prompt was Physical Plant service response to your original verbal or written request for
services? |
| Not Applicable |
1 - Lowest |
2 |
3 |
4 |
5 - Highest |
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| 6. How courteous was the Physical Plant service member? |
| 1 - Lowest |
2 |
3 |
4 |
5 - Highest |
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| 7. Overall how satisfied were you with the quality of service you received from Physical Plant? |
| 1
- Lowest |
2 |
3 |
4 |
5 - Highest |
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8. Your Comments?
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Email Address optional
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