Bookstore conducts faculty survey

The ASU Bookstore staff want to know the perceptions that Augusta State faculty have about the bookstore in order to help improve its operation. From textbook availability and pricing to book selection, academic software, store hours, and special events, faculty opinions of the store play an important role and carry a great deal of weight.

The goal of the bookstore survey is to understand and address the key issues which impact the faculty’s satisfaction regarding store operations. Surveys will be mailed to ASU faculty the week of September 8th with a due date for completion of September 19th.

“The ASU Bookstore is committed to providing our customers with quality service in support of the academic mission of Augusta State University,” said Karl Munschy, bookstore director. “This survey will allow us to focus our energy on improving the store’s operation in a variety of areas.”

This survey was developed for the ASU Bookstore by the National Association of College Stores. NACS is the trade association for college bookstores across the country, of which the ASU Bookstore is a member. To ensure objectivity with the results, completed survey forms will be forwarded to NACS where all data entry, statistical analysis, and reporting of verbatim comments will be completed by their research staff. Additionally, the ASU Bookstore will be able to compare the survey results with those of other campus bookstores.

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