Customer Satisfaction Survey
1. What is your role at Augusta State University? Faculty Staff Student Senior Junior Sophomore Freshman Visitor
2. How often do you request a Public Safety Officer? 1-2 times a semester 3-4 times a semester 5 times or more a semester
3. What was the nature of the call? Emergency Assist with vehicle Open or lock lab/office General information
4. How did you request our services? Telephone In person E-mail Walk-in Other Please Specify:
5. Did you speak with a: Dispatcher Officer Office personnel Other Please Specify:
6. Was the individual you spoke to courteous? Yes No
7. Was the officer prompt in their arrival? Yes No
8. Did the service provided meet your needs? Yes No
9. If the service did not meet your needs, did the officer offer alternatives? Yes No
10. Was the officer courteous? Yes No
11. Please rate the overall performance of the officer. Excellent Good Average Fair Poor
12. Please rate the overall performance of the Department. Excellent Good Average Fair Poor
Please leave any comments or suggestions that you have concerning Public Safety.
If you would like to be contacted please feel free to leave your email address. *Not required*
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