Rubric 3          Troubleshooting Exam / Classroom Simulation

I.  TECHNOLOGY OPERATIONS AND CONCEPTS

1. 14-16

 

Scoring:            4=exemplary                3=standard                   2=unacceptable

 

Task

Criteria

Score

TECHNOLOGY OPERATIONS AND CONCEPTS

1.        Uses Windows Help or Microsoft Online support to describe solutions to the following problems: (http://support.microsoft.com/support) (Copy and paste answers to a new document).

  • What do you do when your computer freezes?
  • Force quit
  • Select printer
  • Partition memory

 

2.         References hardware and software manuals

            to solve minor technical issues      

  • Install software
  • Networking
  • Sound
  • Presentation equipment issues and failures
  • Defragmenting your hard disk

 

3.         Seeks appropriate help to maintain

            technology in the classroom